Organisational consulting

Success th­rough qua­li­ty management

The fo­cus of our or­ga­ni­sa­tio­nal con­sul­ting lies in qua­li­ty ma­nage­ment. Quality is the­re when the cus­to­mer re­turns, and not the goods. With ma­nage­ment sys­tems your com­pa­ny is ab­le to ful­ly meet the agreed services.

A key aspect at the in­ter­face bet­ween stra­tegy, or­ga­ni­sa­ti­on and cus­to­mer is the struc­tu­ral de­ve­lo­p­ment. Strategically op­ti­mal­ly po­si­tio­ned com­pa­nies are sup­port­ed by six steps on the way to the “best practice”: 

  • de­fi­ning pro­ducts in a cus­to­mer-ori­en­ted manner,
  • re­cor­ding pro­ces­ses, eva­lua­ting and ana­ly­sing processes, 
  • op­ti­mi­sing processes, 
  • the es­tab­lish­ment of a pro­cess-ori­en­ted or­ga­ni­sa­tio­nal structure 

You will re­cei­ve from us, among others, the fol­lo­wing ser­vices for or­ga­ni­sa­tio­nal de­ve­lo­p­ment and qua­li­ty management:

  • An ac­tu­al ana­ly­sis of your busi­ness processes
  • Processes for op­ti­mum pro­cess design
  • Job pro­files / work instructions
  • Clear ru­les on tasks, powers and responsibilities
  • Support and fur­ther de­ve­lo­p­ment of your QM sys­tem as well as in­ter­nal au­dits acc. ISO 9001

Of cour­se we al­so of­fer cus­to­mi­sed qua­li­ty ma­nage­ment trai­ning courses.

A pre­re­qui­si­te for da­ta-ba­sed com­pa­ny ma­nage­ment is the es­tab­lish­ment of ma­nage­ment in­for­ma­ti­on sys­tems, that is:

  • Cost and pro­fit cen­ter calculation
  • Quality Information System
  • Controlling as a plan­ning and con­trol instrument

We sup­port you wi­th the cor­rect de­ve­lo­p­ment of the­se in­stru­ments and their im­ple­men­ta­ti­on in the company.

In a com­pa­ny struc­tu­red ac­cor­ding to pro­ducts and pro­ces­ses, rou­ti­ne work can no lon­ger be re­or­ga­nis­ed on a dai­ly ba­sis and the available ca­pa­ci­ties can be used to meet the re­al chal­lenges of your mar­ket. Errors in pro­duct and pro­cess are im­me­dia­te­ly re­co­g­nisable and can be remedied.